Reservations are accepted for a minimum of 7 days exclusively via email to firstname.lastname@example.org with notification of the reading by the Camping and relative written reply.
Voice or telephone bookings are not accepted.
To confirm the reservation, a deposit of € 100.00 or € 200.00 or more is required, depending on the amount of the stay, to be paid by bank transfer, cash or credit card (We do not accept American Express).
Cancellation Policy before arrival:
Booking cancellations are accepted EXCLUSIVELY VIA EMAIL TO INFO@CAMPINGANCORA.IT WITH NOTIFICATION THAT THE CAMPING HAS BEEN READING AND WRITTEN REPLY.
We do not accept cancellations given verbally or by telephone.
- The entire deposit paid will be refunded within 21 days of the arrival date.
- 50% of the deposit paid will be refunded within 15 days from the arrival date.
- Beyond this date, the entire deposit paid will be retained.
The balance of the entire stay is required upon arrival (after having possibly viewed THE ASSIGNED STRUCTURE ON FOOT), by cash, credit card (No American Express) or debit card unless otherwise agreed with the Management. We do not accept checks.
The tourist tax due and the deposit of the parking key of € 20.00 must be paid exclusively in cash.
No refunds are made for late arrivals with respect to the original booking date, unless otherwise agreed with the Management. Any communications in this regard must MANDATORY via email to INFO@CAMPINGANCORA.IT with notification of having been read by the Camping and relative response.
EARLY DEPARTURES of Pitches WITH RESERVATION AND CONFIRMATORY DEPOSIT
There are no refunds for early departures of stays booked with the payment of a deposit.
Early departures of pitches without reservation:
The customer who anticipates departure from the campsite with respect to the date communicated on arrival, must pay a penalty equal to 50% of the remaining amount of the planned stay.
Departure must take place before 12.00; after this time, the next day will be counted as per the current price list.
The request for early departure with respect to the booked stay must be sent EXCLUSIVELY VIA EMAIL TO INFO@CAMPINGANCORA.IT WITH NOTIFICATION OF READING BY THE CAMPING AND RELATED RESPONSE
We do not accept requests received by voice or by telephone.
Any excess remaining after the penalty due WILL BE RETURNED EXCLUSIVELY THROUGH BANK TRANSFER TO THE IBAN INDICATED BY THE CUSTOMER.
The banking iban must be sent exclusively by email no later than 7 days from the date of early departure.
Any anomaly or complaints of the assigned pitch must be received by the Management no later than the day of arrival.
Complaints exposed in the days following arrival or departure will not be considered truthful.
The Customer who for PERSONAL REASONS, during the stay, decides to change the "Sea View" pitch with a "Standard" pitch, is NOT entitled to a refund of the difference in the paid rate.